Terms of purchase and Refund Policy

1. Plugin Licensing

GB Plugins’s products are licensed under the GNU General Public License (https://www.gnu.org/licenses/gpl.html) version 2.0 or later.

2. Warranty

Plugins developed and sold by GB Plugins are done so in the best intent that they will be useful for the purpose in which they were created for, but WITHOUT ANY WARRANTY; even without the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

 GB Forms DB is guaranteed to function on a clean WordPress install, barring the minimum, stable and required version of WordPress + one or more of the specified forms plugins in our documentation, at their latest versions. The variety of plugins is limitless, we do not guarantee that the plugin will function with all third-party plugins, themes, CRM’s or browsers of any kind (except the form plugins at their latest versions specified in the plugins documentation that are necessary for this plugin’s functionality). 

We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software (except the number of  form plugins at their latest versions specified in the plugins documentation that are necessary to this plugin functionality). 

We assume no responsibility for any data loss as a result of installing or using  GB Forms DB. Should conflicts occur with third-party software, we may provide support at our discretion. 

Furthermore, we will  not be liable and will not be held responsible for any personal loss, site/s damage, site/s errors, theft, fraud, loss of profits or revenue, loss of business or opportunities, or loss of customers or clients as a result of installing or using GB Forms DB.

3. Support

GB Plugins, distributes and sells GB Forms DB and other plugins “AS IS” and with no direct or implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components, plugins and CRM’s (except the number of  form plugins at their latest versions specified in the plugins documentation that are necessary to this plugin functionality).

The free version of the GB Forms DB will enable limited Data to be saved, as specified in the plugins documentation. GB Plugins will not be responsible and won’t be accountable for any Data lost.
All Pro versions of the GB Forms DB will have no limits on the Data saved unless specified in the Plugin documentation.

Support for GB Forms DB, will be available, only for those who have an active and paid license.

Support and updates are available for one year after the purchase date and are based on the type of license you have purchased. A license is purchased for a specific website/domain or a number of specific websites/domains – support will be available for those websites/domains only. After one year the support is completed, the purchaser must renew their license in order to continue receiving support and updates for the websites/domains specified. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active. 

Support and updates for GB Forms DB are provided as long as GB Forms DB is actively in development. Should any one of the following occur, GB Plugins, will no longer be responsible for providing support for GB Forms DB:

  • GB Forms DB is no longer actively developed as a viable product, We reserve the right to stop the development of this product at any time we see fit. 
  • WordPress is no longer actively developed.

We attempt to provide the best support possible for our plugins and all their customers, however we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

4. Subscriptions , Automatic Renewal and Refund Policy:

GB Forms DB is sold as an automatically recurring subscription that renews each year on the anniversary of the purchase date. This applies to all types of licenses available.

This subscription will automatically renew at the end of the annual license term unless the purchaser cancels their subscription prior to the automatic renewal date.

Please note the following details of GB Forms DB license subscriptions:

  1. Subscription renewals are automatically processed annually on the anniversary of your original purchase. The license renewal will continue and remain valid for each one year unless the subscription is cancelled prior to the renewal date.
  2. You may cancel your subscription at any time. Information about cancellation methods are in your Account page on the GB Plugins website.
    • If you choose to cancel your subscription you will no longer receive updates and support for GB Forms DB when your license expires. GB Plugins will not be responsible and won’t be accountable for any Data lost.
  3. The renewal price will be the full plugin price as published at the time of initial purchase, (exclusive of any discounts) and it will remain so as long as you don’t cancel your subscription.
    • If you choose to cancel your subscription, and your renewal price is lower than the current listed price for your license, the lower renewal price will no longer be available to you.
    • If you choose to renew your subscription after it has been cancelled and your license has expired, you will be charged the current listed price for your license. We cannot apply older pricing to your new renewal purchase.
  4. We will send you an email 4 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
  5. We offer refunds to any unsatisfied customer up to fourteen (14) days after the purchase/automatic renewal was made. If you would like your money back, simply send us an email at info@gb-plugins.com with a description of your problem and request for a refund.
  6. If you choose to cancel your subscription your license will expire on the anniversary of the original purchase, and you will no longer receive updates and support for GB Forms DB.
  7. If you request a refund, your subscription will be cancelled and your license will immediately expire, and you will no longer receive updates and support for GB Forms DB.

5. How your license can be used

All licenses at GB Plugins are non transferable. The license is for internal use only. In cases of a multiple license package, the license owner may not give, sell,distribute or sublet the license key to any third party (such as clients) for commercial benefit. GB Plugins will extend  support services to the original customer/license-owner with a legitimate license key, and consider any other uses of this license key for support queries as fraud.

6. Automatic Updates

Only License owners, with a valid subscription and a valid license key will receive automatic Updates. Automatic updates will be available as long as the license is active.

7. Purchase and delivery

Purchase is available on GB Plugins website “gb-plugins.com”. After the payment will be processed successfully, the customer will receive an email with all the purchase details including the License key and an option to download the plugin. The license key  and plugin downloads will also be available on your Account page. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.
Should you not receive an email containing your information, you can contact us via email info@gb-plugins.com to request any purchase information.
The download option will be available as long as your license key is valid. If the license key expires, you will be able to regain access by renewing your license.

8. Ownership

All Plugins andContent are property of GB Plugins. Claiming any type of intellectual or exclusive ownership rights of our products is prohibited.
Our products are provided “AS IS” without warranty, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our products.

9. Content

All content found on this site and throughout the plugin including images, documentation and any other information is property of GB Plugins and may not be redistributed without permission or consent.

11. Refund Policy and Price Changes

GB Plugins reserves the right to change  the pricing for one or all of its products, without prior notice or consent.

We believe in our product, but we understand that it cannot work perfectly for everyone all of the time. If you would like to request a refund, please send an email to info@gb-plugins.com with the title “Refund Request”. When requesting a refund, please make sure, you meet the following refund policy conditions:
Eligibility conditions for a refund request:

  1. You are within the first 14 days of the original purchase of the plugin.
    We cannot grant refunds after the first 14 days of the original purchase.
  2. We cannot grant refunds after your renewal was processed.  We will send you an email 4 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
  3. Your reason for requesting a refund is one of the following:
    • You have purchased the plugin/subscription, and after installing and testing the plugin, have found that it will not work for your business or required setup.
    • You have an issue that we are unable to resolve which makes the system unusable. We may ask you questions regarding the nature of your refund request so we can improve the plugin in the future.
    • If your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions, we will happily consider your refund request.
    • You have contacted our support team and allowed us to attempt to resolve your issue(s), or have explained why the plugin will not work for you.
  • Please note, technical issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
  • You will be required to deactivate and uninstall the plugin from your site in case a refund is granted.

4. Refunds will be offered at our sole discretion. By purchasing plugin(s) from our site gb-plugins.com, you agree to our refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you got your refund.

12. Email and license Agreement

GB Plugins, may send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to any of our products updates, promotions, add-ons and the like. We will never sell or release your email to any third party. You may opt out of these emails at any time.
By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.